Terms of use of the website www.idejudruka.lv – distance contract

Version valid from 14.11.2022

  1. General terms of use of the website www.idejudruka.lv
    1.1. Before starting to use the website of SIA “AR Sistemas” (registration No. 40103275749, address – Institūta iela 1, Ulbroka, Stopiņu nov., LV-2130) www.idejudruka.lv (hereinafter referred to as the website), please carefully read these the terms of use of the website www.idejudruka.lv (hereinafter – the terms). By making a purchase or registering on this website, you expressly agree to these terms of use. If you do not agree with these terms, you may not use the services available on this website.

1.2. The website www.idejudruka.lv is understood as the website created by SIA “AR Sistemas”, whose internet address is www.idejudruka.lv, with all the information and materials contained therein.

1.3. www.idejudruka.lv is an officially registered online store that provides for the processing of completed orders (communication, payment, etc. processes) only in electronic format.

1.4. By visiting the website www.idejudruka.lv or using the information about goods and services provided there, you personally or the person you represent, if you act on their behalf, agree to these terms.

1.5. If you do not agree with these terms, please do not visit and use the website www.idejudruka.lv, as well as do not use the services and information contained therein.

1.6. We inform you that the purpose of processing the information (including the data of physical persons) entered on the SIA “AR Sistemas” website www.idejudruka.lv is to provide the services specified therein and to provide assistance during the use of the website www.idejudruka.lv.

1.7. SIA “AR Sistemas” has the right to unilaterally change the content and terms of use of the website www.idejudruka.lv at any time. Such changes enter into force after their publication on the website www.idejudruka.lv.

1.8. The moment you start using the website www.idejudruka.lv or carry out any activities on the mentioned website, it will be considered that you are familiar with the rules in force at the time of use and will comply with them. Every user of the website is obliged to regularly read the rules in order to be up to date on the changes made in them. If you do not agree with the rules, then it is forbidden to use the website.

1.9. The users of the website www.idejudruka.lv have the right to use the options and services offered on it at the price valid at the time of offering the relevant service, for the specific goods with the specific parameters and order volumes. SIA “AR Sistemas” has the right at any time, at its own discretion, to change the prices indicated on the website www.idejudruka.lv and/or to create new paid services. In case of ambiguities, in matters related to the prices of goods displayed on the website www.idejudruka.lv, for specific volumes, please contact customer service specialists by writing to the e-mail address [email protected].

1.10. On the Internet site www.idejudruka.lv, the user cannot get acquainted with the exact description of printing prices for the entire technology park of SIA “AR Sistemas”.

1.11. In order to become a registered user of the website www.idejudruka.lv, you must follow the registration procedure specified on the website www.idejudruka.lv.

1.12. Each user registered on the website www.idejudruka.lv is obliged not to disclose their access data to other persons. If activities are performed on the website www.idejudruka.lv with the profile of a registered user (including the purchase of goods and/or services) using the correct username and password, then it is considered that the activities in the respective profile were performed by the registered user himself.

1.13. The user of the website agrees to receive information from the website www.idejudruka.lv about various types of current affairs, if the free and unequivocal consent of the user, as the data subject, has been received (except for cases when news is sent to the user on a different legal basis).

1.14. SIA “AR Sistemas” is not responsible for any kind of expenses and losses incurred during the use of the website www.idejudruka.lv. 1.15. In cases where there are uncertainties about filling out the document forms posted on the SIA AR Sistemas website www.idejudruka.lv, please contact the customer service specialists by writing to the e-mail address [email protected].

  1. Conclusion of the purchase-sale distance agreement
    The website of SIA “AR Sistemas” www.idejudruka.lv is a registered online store. The seller of the goods offered in this online store is SIA “AR Sistemas”, which is duly registered and working in the Republic of Latvia, a legal entity with registration no. 40103275749, legal address Institūta iela 1, Ulbroka, Ropažu prov., Stopiņu parish. LV-2130, Contact phone number 25919797, e-mail – [email protected]. Data about the Seller are collected and stored in the LR Enterprise Register. VAT no. LV40103275749, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement.

2.1. Ordering procedure
2.1.1. The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer’s order.

2.1.2. The buyer orders goods (hereinafter – Order) through the website – online store – www.idejudruka.lv, choosing the type, color, quantity, etc. parameters of the goods to be purchased.

2.1.3. Product prices in the www.idejudruka.lv online store are indicated in euro currency, without Value Added Tax (VAT).

2.1.4. Value added tax on the total amount of the order is accordingly calculated for all goods and selected Delivery services selected in the Buyer’s basket to complete the Order.

2.1.5. Only such an order, which has its own unique Order number and which was made by mutually concluding this Distance Agreement, in accordance with its terms, as well as by agreeing to the Privacy Policy of SIA “AR Sistemas”, shall be considered as a completed Order .

2.1.6. When ordering any product on the website www.idejudruka.lv or via e-mail [email protected], which the user ultimately wants to receive with personalization, a file must be attached, which must be printed on the selected product/products.

2.1.7. When placing an order on the website, the buyer must attach a file with the desired print in one of the following formats – .cdr, .ai, .eps, .jpg, .png, .pdf, .svg. or according to the file formats specified for the selected item on the website.

2.1.8. The contract between the Buyer and the Seller is considered to have been concluded at the moment when the Buyer has created a basket of goods in the online store, has provided true information without errors – the Buyer’s name, surname (in Latin letters), telephone number according to the country from which the order is placed or to which delivery is required ( if necessary) and the delivery address (if necessary), the exact zip code and having familiarized yourself with these Terms and the Privacy Policy, press the “Order” button. Or by placing a written order to the e-mail [email protected], indicating the necessary goods (only those goods that cannot be found in the online store and / or cannot be placed in the order through the basket on the website www.idejudruka.lv) and their quantity, adding the e- in the mail, the files necessary for personalization in the above-mentioned formats and clarifying the need for delivery and confirming in an e-mail that the Buyer has familiarized himself with the Terms. The Seller has the right to communicate with the Buyer using the e-mail address specified in the order, based on the concluded contract or resolving any uncertainties related to the performance of the contract.

2.1.9. Orders placed on the website www.idejudruka.lv are processed only electronically by SIA “AR Sistemas”. The information given by telephone, orally and/or in another format to the representatives of SIA “AR Sistemas” shall not be considered as important information in order processing, if it is not recorded electronically, in writing – in e-mail correspondence, according to the order made.

2.1.10. The only and main communication channel in the processing of orders, for orders placed on the website www.idejudruka.lv, is considered to be the user’s e-mail, which was specified when placing the order. In the case of an erroneously specified e-mail, SIA “AR Sistemas” does not take responsibility for an unprocessed and unmade order.

2.1.11. When requesting SIA “AR Sistemas” or a person represented on its behalf to make changes to a registered order that is incomplete, please note that changes can only be made by writing an e-mail to [email protected] from the e-mail address specified in the order.

2.1 .12. The representatives of SIA “AR Sistemas” have the right to personally request the Buyer to send another file or file format for printing in the e-mail specified when ordering on the website www.idejudruka.lv as a contact e-mail, if the attached file does not match when placing the order on the website for creating quality print. The representatives of SIA “AR Sistemas” have the right to refuse the further processing of the order if the quality of the attached/sent print files does not meet the company’s quality standards in order to provide the user with the highest quality personalization on the selected goods.

2.1.13. The seller, after receiving the order, determines the most optimal, profitable and appropriate method of personalization in terms of the deadline, guided by the parameters – the selected item, the amount of the order, the desired deadline, the attached print/engraving or other personalization file, guarantee for the item with personalization.

2.1.14. According to the most suitable method of printing/engraving or other personalization (if the price of the product is indicated on the website without personalization or there is no separate personalization price table for the product), the Seller prepares a final price offer, which is sent to the user to the specified e-mail address specified by the user when placing the order.

2.1 .15. The buyer has the right to indicate his preferred personalization technology, which is taken into account during order processing, but the final decision on the most suitable personalization processing technology for each product, in accordance with the company’s quality standards, is made by SIA “AR Sistemas” and in coordination with the Buyer, the most suitable personalization method and its costs, coordinates the preliminary final result of the order with the Buyer by sending a digital visualization of the order (hereinafter referred to as the mockup) to the e-mail specified in the order, which is used as the main communication channel between the user – the Buyer and the Seller – SIA “AR Sistemas”.

2.1.16. Production deadlines for orders of personalized products, respectively for orders placed on the website www.idejudruka.lv, are agreed with the user personally by e-mail and specified in the prepaid advance invoice, which the Buyer accepts and accepts by making a payment to SIA “AR Sistemas” current account, indicating the specific order invoice number.

2.1.17. If the Buyer places an order for goods without printing, the Seller ensures the execution of the order and / or the delivery of the goods in the fastest possible time, after the payment of the advance invoice, by informing the Buyer about it electronically, to the e-mail address specified in the order and accordingly indicating the number of days necessary for the preparation of the goods e – in the postal cover text together with the advance invoice

2.1.18. SIA “AR Sistemas” does not accept goods brought for printing or engraving if it is able to provide an equivalent product alternative.

2.1.19. “AR Sistemas” SIA, in case the Buyer wants to print non-standard goods he brought, examines each such case individually and has the right to refuse the provision of the service, without justification.

2.2. Payment and production procedure
2.2.1. The Buyer has the opportunity to pay for the product by paying the advance invoice prepared by the Seller and sent to the Buyer by e-mail corresponding to the order. The invoice is prepared electronically and is valid without a signature.

2.2.2. The Seller ensures the fulfillment of the order for goods with or without printing, to the Buyer, specifying the specific number of days necessary for production, in the same e-mail in which the electronic advance invoice is sent. The indicated number of necessary days for the full production of the order comes into force at the moment when both of the above-mentioned actions have been performed – the full payment of the electronic advance invoice for the order has been paid and the mock-up has been approved in writing (electronically).

2.2.3. The production terms, for every order, are extended by as many days as the Buyer has delayed the payment date of the advance invoice specified in the invoice.

2.2.4. The number of days of production deadlines comes into force, after the payment of the invoice and/or the approval of the last model, the next full working day, which is considered the first working day of the production of the order.

2.2.5. The seller does not start production for any order for which full payment and/or written acceptance of the final layout, which can be found in the contact e-mail specified by the user, has not been received.

2.2.6. In the period from the placing of the Order to the payment of the advance invoice, the Seller does not reserve the goods in the Buyer’s Order.

2.2.7. For each buyer, SIA “AR Sistemas” makes 1 (one) free model according to the comments specified in the order and additionally (if necessary) 2 (two) free corrections of the same model. If the Buyer wants an additional new layout, which is applicable to the same order or more than 2 (two) layout corrections, SIA “AR Sistemas” informs the Buyer about the costs of further layouts, before their development, which is determined by the time consumption required by the layout designer to create one layout or for making corrections in the existing layout.

2.2.8. Upon receiving the payment of the electronic advance invoice from the Buyer, SIA “AR Sistemas” is entitled to consider that all the information visible and legible on the invoice is understandable, acceptable and correct for the user.

2.2.9. Upon receiving the payment of the electronic advance invoice from the user, SIA “AR Sistemas” is entitled to consider that the user has familiarized himself with the content of the same e-mail, which referred to the order production and/or delivery deadlines, etc. written information.

2.2.10. If, after the initial order and payment of the prepared invoice, the Buyer wishes to make corrections to the order by supplementing the order with additional goods, the Buyer shall inform the Seller of this in writing by e-mail, continuing the already started order list. The possibility of making corrections in the order is evaluated by the employees of SIA “AR Sistemas”. SIA “AR Sistemas” has the right to refuse any corrections to an already paid order and ask the Buyer to place a new order for additional goods through the online store.

2.2.11. In the event that, according to the assessment of SIA “AR Sistemas” employees, it is possible to make corrections to the order and the pre-paid invoice is corrected by supplementing it with additional goods, then in any case, the number of days of the full order’s production deadline comes into effect, according to the number of production days specified in the first invoice, respectively, after the full payment of the invoice and/or the approval of the final layout, the next full working day, which is considered the first working day of order production. In such cases, when sending the corrected, supplemented invoice, SIA “AR Sistemas” may not specify the number of days required for production, unless the additional added goods do not extend the total production time of the order by an inappropriately more number of days, as indicated in the information on the first, initially prepared invoice.

2.2.12. If the received invoice is paid by another person instead of the Buyer, when making the payment to this person, the invoice number and the name and/or name of the person appearing on the invoice for whom the payment is being made must be specified in the purpose of payment . Otherwise, SIA “AR Sistemas” is not responsible for an order that is not fulfilled on time and does not cover any losses incurred by the Buyer in connection with the delay in the execution of the order.

2.2.13. By concluding the Distance Agreement, the Buyer agrees that after the execution of the order, an electronic Tax Invoice with purchase information will be sent to the specified e-mail address for the order made. The tax invoice is an electronic final order invoice and is valid without a signature.

2.2.14. By agreeing to the Terms, the Buyer agrees that the documents for the purchase of goods – VAT invoices (Tax invoices), which are also warranty vouchers for the goods, can be issued to him physically together with the goods or electronically to the e-mail address specified in the Buyer’s Order, immediately after the order is fulfilled . VAT invoices indicate the details of the Seller, selected goods, their quantity, granted discounts, the final price of the goods, including all taxes, and all other data determined by accounting legislation.

2.2.15. The tax invoice is issued with the date of delivery of the Goods to the courier or the day of preparation of the Goods.

  1. Receipt of goods/orders
    The fact that the buyer has received the goods is confirmed by:
  • Receiving/issuing the order on the spot, under the supervision of a customer service specialist, in the office premises of SIA “AR Sistemas”, Bajāru street 18, Riga, presenting the order number;
  • Upon receipt of the placed Order of Goods with standard delivery with delivery to the address – the buyer’s signature on the electronic terminal of the courier/order issuer;
  • Upon receipt of the completed Product Order in parcels – manual entry of the code by the buyer to withdraw the product order.

Claims that the order has not been delivered after the receipt of the order has been confirmed by one of the methods described in the points above are not accepted.

3.1. Receiving goods at the customer service center
3.1.1. According to the Buyer’s choice, the Order placed in the online store can be picked up free of charge at the company’s office – actual address – Bajāru street 18, Riga, LV-1039

3.1.2. After the Seller has prepared the Goods/Order for receipt, the Buyer is informed by e-mail and/or via SMS that the Goods/Order are ready for receipt.

3.1.3. On the same day, or a day later, after the order is made/prepared, the customer is sent an electronic final order invoice, or Tax invoice for the finished order. The tax invoice for orders placed in the online store is valid without a signature.

3.1.4. By concluding the Distance Agreement, the Buyer agrees that after the execution of the order, an electronic Tax Invoice with purchase information will be sent to the specified e-mail address for the order made. The tax invoice is an electronic final order invoice and is valid without a signature.

3.1.5. By concluding the Distance Agreement, the Buyer agrees that three to five days after the order is fulfilled, the initial summary of the order will be sent to the specified e-mail address with the possibility to evaluate the received goods.

3.1.6. Usually, the deadlines for the preparation of orders coincide with the specific deadlines indicated in the accompanying text, in the e-mail in which the Buyer receives an advance invoice and which are accepted by payment of the advance invoice.

3.1.7. Ownership of the Product, upon receiving it at the customer service center, passes to the Buyer at the moment when the Seller hands over the Product/Order to the Buyer.

3.1.8. When receiving Orders in the store, the Buyer is obliged to indicate the order number or provide accurate information about the natural or legal person to whom the invoice has been issued, in cases where the order was made by e-mail.;

3.1.9. When receiving the Goods/Orders in the store, the Buyer is obliged to present a valid identity document and/or a power of attorney to receive the goods on behalf of a legal entity or on behalf of another private person.

3.1.10. Only the Buyer can receive the Goods/Orders. If the Order is planned to be received by another person when placing the Order, he must be specified as the recipient of the Goods. If the Buyer is a legal entity, the Seller has the right to request a power of attorney to receive the Goods.

3.1.11. At the time of receiving the order, the Buyer or a third party indicated by the Buyer is obliged to check the packaging, quantity, quality, assortment, accessories and assembly of the Goods:

3.1.12. In case of damage to the packaging of the Goods, inconsistency(s) in the quantity, quality, assortment, accessories and packaging of the Goods, the Buyer or a third person indicated by the Buyer has the right not to accept the Goods;

3.1.13. The fact that the buyer has received the product is confirmed by receiving/issuing the order on the spot, under the supervision of a customer service specialist, in the office premises of SIA “AR Sistemas”, Bajāru street 18, by presenting the order number, or by receiving the parcel contactless according to your order number.

3.1.14. The Buyer or the third person indicated by the Buyer, when accepting the Order, assumes that the Goods have been checked and delivered in proper packaging, the quantity, quality, assortment, accessories and assembly of the Goods comply with the Order and the conditions of the Distance Agreement.

3.2. Delivery by courier to the address
3.2.1. According to the Buyer’s choice, the Order placed in the online store is delivered by the transport-logistics company (hereinafter – Delivery) at the Buyer’s expense.

3.2.2. In certain cases specified by the Seller and in cases where the value of the order exceeds EUR 500.00 without VAT (Value Added Tax) and the Delivery is within the borders of the Republic of Latvia, the Orders are delivered at the Seller’s expense.

3.2.3. The buyer, at the time of placing the order, choosing Delivery of the Order by courier service to a specific address, undertakes to indicate the exact address of the Delivery of the Goods, incl. LV postal code, recipient’s name and contact phone number.

3.2.4. SIA “AR Sistemas” specifies and individually coordinates the initial provisional delivery times with the Buyer, and the provisional delivery time and date is agreed in an e-mail – in the accompanying text to the advance invoice and indicates the provisional date in the advance invoice.

3.2.5. The delivery terms for each Order will be extended by as many days as the Buyer has delayed the payment date of the advance invoice specified in the invoice.

3.2.6. The number of days of production and delivery deadlines comes into force, after payment of the invoice and/or approval of the last model, on the next full working day, which is considered the first working day of order production.

3.2.7. The price of the standard shipment is automatically calculated when placing the order and will appear in the summary of the order – the total amount, together with the specified delivery address and all contact information of the recipient.

3.2.8. In certain cases, when the total length or weight of the order, or the safe shipment policy does not provide for the assembly of such a shipment, the Delivery costs may be individually changed according to the order made and individually coordinated by SIA “AR Sistemas” with the Buyer.

3.2.9. The exact Delivery price depends on the weight of the Goods in the Order and the size of the shipment and is agreed with the Buyer individually before paying the invoice.

3.2.10. Usually, the Order is delivered to the address specified by the Buyer, within the specified terms. The buyer is always informed about the estimated delivery time of the order in the e-mail in which the order is processed.

3.2.11. SIA “AR Sistemas” is not responsible for delayed Delivery of parcels, in cases where the Delivery to the address is delayed by the courier service itself. In such cases, timely realization of the order and transfer to the courier service can be checked by the tracking number of the shipment.

3.2.12. If the Buyer orders several Goods and wants to receive one of the goods by Delivery faster than the others, then the Buyer pays the invoice for two separate Deliveries according to the weight and size of each shipment.

3.2.13. If the Buyer chooses the Delivery service for such goods, for which the employees of SIA “AR Sistemas” inform the Buyer in time that they are not safe for Delivery services and, according to the relevant courier services and their safe packaging requirements, CANNOT BE PACKAGED SAFELY for shipment, then SIA “AR Sistemas” shall not bear any responsibility for goods damaged during shipment, such as broken cups, etc. ceramic dishes, bent umbrellas, etc. goods that cannot be packed safely for transportation.

3.2.14. Ownership of the Product is transferred to the Buyer at the moment when the courier hands over the Goods to the Buyer. The risk of accidental loss or damage of the goods passes to the Buyer when the Buyer or a third party other than the carrier (courier) designated by the Buyer has received the Order. If the Buyer chooses the carrier of the Goods, and the Seller did not offer such a delivery option, the risk specified in this part passes to the Buyer at the moment when the Goods are handed over to the carrier chosen by the Buyer.

3.2.15. At the time of delivery of the shipment, the Buyer or the third person indicated by the Buyer is obliged to check the condition of the package and the goods together with the representative of the transport company.

3.2.16. If damage to the package of the shipment is detected, the Buyer or a third party indicated by the Buyer has the right not to accept the shipment. In such a case, the representative of the organization providing courier services, together with the Buyer or a third person indicated by the Buyer, fills out a special shipment inspection report submitted by the representative of the organization providing courier services, in which the detected damages are indicated.

3.2.17. The Buyer or the third person indicated by the Buyer, accepting the Order and signing the data storage device or on the paper delivery confirmation submitted by the representative of the organization providing courier services, assumes that the Order has been delivered in undamaged packaging and that the product has been received properly and undamaged.

3.2.18. Upon delivery and delivery of the Order to the address specified by the Buyer, it is assumed that the Goods have been delivered to the Buyer, regardless of whether it is actually accepted by the Buyer or any third party who accepted the Goods at the specified address. If the Goods are not delivered on the planned day of delivery of the Order, the Buyer shall inform the Seller immediately, but no later than the next day after the planned day of delivery of the Goods.

3.2.19. If the Order will be accepted by a third party, the Buyer is obliged to indicate the data of the person accepting the Order when filling out the order delivery information.

3.2.20. When accepting the Order, a valid identity document must be presented in order to properly identify the Buyer. If the Buyer himself cannot accept the Order, but the Goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller about the delivery of the Goods to an inappropriate person.

3.2.21. The fact that the buyer has received the product is confirmed by the signature of the buyer or any third party who accepted the order at the specified address on the electronic terminal of the courier/issuer of the order, or the courier’s confirmation in the system of the correct and appropriately named PIN code for receiving the product.

3.2.22. Claims that the order has not been delivered, after the receipt of the order has been confirmed by the methods described in point 3.2.21, are not accepted.

3.2.23. The Buyer is obliged to check the personalization of the Goods and its quality (if the Order had one), compliance with the model, quantity, accessories and assembly within 14 (fourteen) days from the moment of receiving the Order. If the Buyer
does not fulfill this obligation within the specified period and does not submit a claim to the Seller, it is assumed that the goods in the Order are in accordance with the Order and the quantity, print, quality, assortment, accessories, etc., comply with the terms of the Agreement.

3.3. Delivery to a parcel locker or parcel locker
3.3.1. According to the Buyer’s choice, the Order placed in the online store is delivered to a parcel box or parcel locker by a transport company at the Buyer’s expense.

3.3.2. In certain cases specified by the Seller, the Goods are delivered at the Seller’s expense. In certain cases indicated by the Seller and in cases where the value of the order exceeds EUR 500.00 without VAT (Value Added Tax) and the Delivery is within the borders of the Republic of Latvia, the Orders are delivered at the Seller’s expense

3.3.3. The buyer, choosing the delivery of the Goods to a parcel box or a parcel cabinet at the time of ordering, undertakes to indicate the exact parcel box, the name and surname of the recipient and the contact phone number to which an SMS will be sent when the parcel is placed in the parcel box.

3.3.4. AR Sistemas SIA specifies and individually coordinates the initial provisional delivery times with the Buyer, and agrees the provisional delivery time and date in an e-mail – in the accompanying text to the advance invoice and indicates the provisional date in the advance invoice.

3.3.5. The delivery terms for each Order will be extended by as many days as the Buyer has delayed the payment date of the advance invoice specified in the invoice.

3.3.6. The number of days of production and delivery deadlines comes into effect, after payment of the invoice and/or approval of the last layout, on the next full working day, which is considered the first working day of order production.

3.3.7. The price of a standard shipment is automatically calculated when placing an order and will appear in the summary of the order – in the total amount, together with the selected receiving package or parcel locker and all the recipient’s contact information.

3.3.8. In certain cases, when the total length or weight of the order, or the safe shipment policy does not provide for the assembly of such a shipment for delivery in one package or parcel locker, the delivery costs may be individually changed according to the order placed and individually coordinated by SIA “AR Sistemas” with the Buyer.

3.3.9 . As a rule, the Order is delivered in a parcel or in a parcel locker, within the specified terms. The buyer is always informed about the estimated delivery time of the order in the e-mail in which the order is processed. and in the SMS format specified when ordering

3.3.10. If the Buyer orders several Goods and wants to receive one of the Goods in a parcel or a parcel cabinet faster than the others, then the Buyer pays the invoice for two separate Deliveries to a parcel or parcel cupboard, according to the size of each shipment.

3.3.11. If the Buyer chooses Parcel Delivery for such goods for which the employees of SIA “AR Sistemas” inform the Buyer in time that they are not safe for Delivery services and, according to the relevant courier services and their safe packaging requirements, CANNOT BE PACKAGED SAFELY for shipment, then SIA “AR Sistemas” shall not be liable no responsibility for goods damaged during shipment, such as broken cups, etc. ceramic dishes, bent umbrellas, etc. goods that cannot be packed safely for transportation.

3.3.12. Ownership of the Product is transferred to the Buyer at the moment when the Buyer receives an SMS about the presence of his order in the package. The risk of accidental loss or damage of the goods passes to the Buyer when the Buyer or a third party other than the carrier (courier) has removed the Goods. If the Buyer chooses the carrier of the Product himself, and the Seller did not offer such a delivery option, the risk specified in this part passes to the Buyer when the Product is handed over to the carrier chosen by the Buyer.

3.3.13. The Buyer is obliged to check the packaging, quantity, quality, assortment, accessories and assembly of the Goods within 14 (fourteen) days from the moment of delivery of the Order. If the Buyer does not fulfill this obligation within the specified period and does not submit a claim to the Seller, it is assumed that the packaging of the Goods is in proper condition, but the quantity, quality, assortment, accessories and assembly comply with the terms of the Agreement.

3.3.14. The fact that the buyer has received the product is confirmed by the PIN code in SMS format and the manual entry of the code by the Buyer to pick up the product in the parcel box or in the parcel locker.

3.3.15. If the buyer. when placing an order, the wrong phone number has been specified in the contact information, delivery to the parcel, the Buyer has no right to make claims to the Seller regarding the delivery of the Goods to an inappropriate person.

3.3.16. Claims that the order has not been delivered after the receipt of the order has been confirmed by the methods described in clause 3.3.14 are not accepted.

3.4. Safe and unsafe shipments
3.4.1. All shipments are considered safe shipments:

3.4.1.1. What SIA “AR Sistemas” is able to pack in sufficiently safe packaging that meets the requirements of specific courier services, which SIA “AR Sistemas” applies to a specific order at a given moment;

3.4.1.2. What can be transported directly from SIA “AR Sistemas” address and Buyer’s address;

3.4.1.3. Orders of large size, weight and dimensions, which can be delivered on pallets or half-pallets.

3.4.2. Orders containing:

3.4.2.1 are considered unsafe shipments. More than 5 pcs. for ceramic mugs, shipments to parcel boxes or parcel lockers;

3.4.2.2. More than 10 ceramic mugs by choosing direct delivery by courier to the address;

3.4.2.3. Any supply of breakable containers or other breakable goods in excess of 10 pcs. ;

3.4.2.4. Classic umbrellas in small quantities up to 5 pcs. with selected courier delivery to the address or shipments to Parcels or parcel lockers;

3.4.2.5. Orders of large size, weight and dimensions, which the Buyer refuses to accept on the Pallet.

  1. Seller’s rights and obligations
    4.1. SIA “AR Sistemas” undertakes: 4.1.1. make every effort to ensure the conditions for the Buyer to properly use the services provided by the online store; 4.1.2. respect the Buyer’s privacy, process the Buyer’s personal data only in accordance with these Terms, the Privacy Policy , the terms of use of www.idejudruka.lv and the laws of the Republic of Latvia and the European Union.

4.2. The Seller has the right to cancel the Buyer’s order without prior notice.

4.3. The Seller undertakes to fulfill the Buyer’s orders in accordance with the procedures set out in these Terms and to communicate with the Buyer using the e-mail address specified by the Buyer and using only the www.idejudruka.lv website and the e-mail [email protected] as his communication channel, and never to communicate with the Buyer in other channels, except for the cases clearly defined in these Regulations.

4.4. The Buyer and the Seller hereby unequivocally confirm that any communication regarding the execution of the order, which is made outside of 4.3. for the channels mentioned in point 4.5, the parties are not obliged, not binding and are not taken into account in any dispute.

4.5. Before placing the order, the Seller undertakes to inform the Buyer about the suspension or termination of such www.idejudruka.lv functions that are important for the execution of the order, as well as about changes in the warehouse, about the availability of goods, changes in the price of personalization, additional costs, etc., or other implementations necessary for the Order for details changes.

4.6. When the Seller has already accepted the Buyer’s order for execution, the Buyer is informed about the changes in the details mentioned in clause 4.5, which are important for the execution of this Order, using the e-mail specified when placing the Order in

4.7. In accordance with the Terms, the Seller undertakes to deliver the Goods ordered by the Buyer (if the Delivery option is selected when placing the Order) and to accept the goods sent back by the Buyer

4.8. SIA “AR Sistemas” undertakes to comply with all requirements specified in these Regulations.

4.9. The seller undertakes to fulfill the other obligations imposed on him by the Regulations and legal acts of the Republic of Latvia

  1. Warranty
    5.1. General terms of the guarantee
    5.1.1. For all goods and their common physical characteristics, such as functions, general quality of the goods, holes, visual defects, etc. parameters (except for personalization), the warranty period is 14 (fourteen) days from the date of receipt of the Goods or Delivery.

5.1.2. If the Buyer does not inform the Seller within 14 (fourteen) days about the functions of the product, the general quality of the product, holes, visual defects, tears, cracks, poor quality, non-compliance with dimensions, etc. defects of the product, the Buyer has no right to raise such claims afterwards.

5.1.3. The 14 (fourteen) day warranty of the goods applied to the general condition of the goods, compliance with the parameters, compliance with the colors, compliance with the images of the goods, damage to the goods – holes, tears, etc. parameters that are not deliberately caused damage or damage that occurred as a result of improper use or storage of the goods.

5.1.4. The guarantee of personalization and, accordingly, the time of exchange of goods is set for 1 (one) year from the date of manufacture of the Goods.

5.1.5. The fact of the date of the order is confirmed by the electronically prepared tax invoice, which serves as the proof of purchase of the Goods and the date of the warranty report.

5.1.6. Regardless of the date on which the Buyer collects or receives the Product/Order, the warranty for all textile goods becomes effective from the moment of their production, respectively from the moment when the final document is created for the Order and it is considered complete.

5.1.7. In the event that within 1 (one) year, the Buyer detects a defect in the product’s printing or other personalization on the Product, the Buyer has the right to contact the Seller, initially by writing to the e-mail address [email protected], indicating the order number, describing the situation and attaching pictures of the defect , and asking to remake the product.

5.1.8. SIA “AR Sistemas” is obliged within 14 days to establish the compliance of the complaint, if necessary asking the user to present the product itself in a tangible format, to conclude the cause of the defect and to repair the existing or provide a completely new product or equivalent to the user, according to the original order.

5.1.9. In cases where it is not possible for the Seller to accurately determine the product’s defect remotely based on photographs, SIA “AR Sistemas” has the right to request that the product be delivered for inspection in a tangible format to the company’s actual address with a clearly legible order number and contact information on the package – Bajāru street 18, Riga. In such cases, the transport costs for delivering the goods to the Seller’s address shall be borne by the Buyer.

5.1.10. In such cases, SIA “AR Sistemas” does not accept goods in parcel lockers, parcel lockers or parcel booths nearest to the company’s address. The goods must be returned directly to the company’s actual addresses, with one of the representatives of SIA “AR Sistemas” physically certifying their receipt.

5.1.11. The Buyer is responsible for delivering the Product to the Seller, providing packaging to protect the Product from damage during transport to the Seller. The Buyer is responsible for damage caused to the Product during transportation, if it was caused by insufficient product packaging.

5.1.12. If the cause of the complaint is found to be improper use, care, washing, cleaning, storage, etc. parameters of the product, SIA “AR Sistemas” does not change such products within the warranty and informs the Buyer about this in writing by e-mail. The buyer can receive the Product back at Bajaru street 18, Riga.

5.1.13. In cases where the Product/Order has a printing or other personalization defect, inconsistency, damage, SIA “AR Sistemas” provides ONLY repair or replacement of the products themselves within the warranty. Refunds are not included in the guarantee.

5.1.14. In cases where it is possible for the Seller to determine the product’s defect or non-conformity immediately based on the photos sent by the Buyer, the Seller shall immediately, but not later than within 14 days from the receipt of the complaint, inform the Buyer of the possible solutions and/or the nearest date for the replacement or repair of the Product.

5.1.15. In cases where the Buyer’s complaint is obvious (with or without Personalization) and determined as the Seller’s responsibility, the Seller immediately, but no later than within 14 days of receiving the complaint, informs the Buyer about possible solutions and/or the nearest date for changing or repairing the Product. In such cases, the costs of returning or exchanging the Product shall be borne by the Seller, informing the Buyer about the exchange or repair procedure.

5.1.16. The Buyer has no right to receive the new Product until the return of the faulty, defective, damaged Product has been settled.

5.1.17. A claim for any Product (with or without Personalization) within the specified warranty terms can ONLY be submitted by the Orderer, according to the information filled in the Order.

5.1.18. The product warranty did not apply in the following cases:

5.1.18.1. If the Product’s size deviation is 2% (two percent) or less compared to the dimensions/parameters shown in the online store.

5.1.18.2. If the Buyer makes a repeat order with personalization based on the product parameters of the previous order and has not familiarized himself with the current technical card of the Product or has not asked the Seller to specify it individually, the Seller has mistakenly completed the order with personalization in accordance with the desired dimensions.

5.1.18.3. If the seller, before the personalization of the goods, has informed the Buyer about the non-compliance of the Goods for personalization or the non-compliance of the files with the Personalizable Product.

5.1.18.4. If the Product has embroidery or leather stitching.

5.1.18.5. If the Product has embroidery or leather stitching and therefore loses its original function.

5.1.18.6. If the Product has been cared for in a manner inconsistent with the care and use information provided on the Product or in the Product’s packaging, or with the markings added by SIA “AR Sistemas” in addition to product care.

5.1.18.7. If the Product has been stored in an inappropriate place (in the sun, humidity, water, too dry or wet rooms, outdoor conditions, etc.)

5.1.18.8. If the Product has an obvious defect, but it has already been used and is additionally damaged as a result of the Buyer’s behavior (for example, soiled, smudged, torn, etc.).

5.1.18.9. If the defect or damage of the product can be determined as deliberately, manually created.

5.2. Textile product personalization guarantee
5.2.1. SIA “AR Sistemas” provides a guarantee for the printing of textile materials for 1 (one) year, from the moment the order is made.

5.2.2. The fact of the date of the order is confirmed by the electronically prepared tax invoice, which serves as the proof of purchase of the Goods and the date of the warranty report.

5.2.3. Regardless of the date on which the Buyer collects or receives the Product/Order, the warranty for all textile goods becomes effective from the moment of their production, respectively from the moment when the final document is created for the Order and it is considered completed.

5.2.4. The guarantee of printing/personalization of textile products did not cover:

5.2.4.1. On manual printing/personalization defects made by the Buyer;

5.2.4.2. On embroidery and embroidery;

5.2.4.3. For a broken product, after receiving the product, which is in accordance with 3.1.13., 3.2.21., 3.3.14. points;

5.2.4.4. On non-observed washing and use parameters specified in the emblem of the textile product and/or in the additional instruction emblem of SIA “AR Sistemas” attached after production;

5.2.4.5. If during the processing of the order, the Seller has informed the Buyer in writing by e-mail that the quality personalization technology cannot be applied to the selected product in the relevant order;

5.2.4.6. If the Buyer has requested a specific processing technology, without relying on the Seller’s matching of the appropriate technology to the corresponding material in the Order, and the Order is made at a specific personal request of the Buyer and it is fixed in the e-mail correspondence between the Buyer and the Seller’s representative/employee. The contact e-mail from SIA “AR Sistemas” is [email protected];

5.2.4.7. In some cases, on nylon drawstrings, children’s sports/shoe bags, transparent umbrellas, nylon jackets, socks.

5.3. Guarantee of personalization of ceramic and glass products
5.3.1. SIA “AR Sistemas” provides a guarantee for the printing of ceramic and glass materials for 1 (one) year, from the moment the order is made.

5.3.2. The fact of the date of the order is confirmed by the electronically prepared tax invoice, which serves as the proof of purchase of the Goods and the date of the warranty report.

5.3.3. Regardless of the date on which the Buyer collects or receives the Product/Order, the warranty for all textile goods comes into effect from the moment of their production, respectively from the moment when the final document is created for the Order and it is considered complete.

5.3.4. The guarantee of printing/personalization of ceramic and glass products did not cover:

5.3.4.1. For a broken product, after receiving the product, which is in accordance with 3.1.13., 3.2.21., 3.3.14. points;

5.3.4.2. On domestic wear and tear of the product (manually created everyday scratches, defective edges, corners, etc.);

5.3.4.3. On non-observed washing and use parameters (for example, washing unsuitable/unsuitable goods in the dishwasher), which are specified in SIA “AR Sistemas” additional instructions for use on the emblem of the product or its packaging;

5.3.4.4. If the Buyer has requested a specific processing technology, without relying on the Seller’s matching of the appropriate technology to the corresponding material in the Order, and the Order is made at a specific personal request of the Buyer and it is fixed in the e-mail correspondence between the Buyer and the Seller’s representative/employee. The contact e-mail from SIA “AR Sistemas” is [email protected];

5.3.4.5. In some cases – on engravings in bamboo elements, on glass or ceramic goods, where the tone of the engraving is determined by the shade of the product’s natural fiber, and on double-glazed glasses.

5.4. Guarantee of personalization of plastic, wood, bamboo, metal, etc. materials
5.4.1. SIA “AR Sistemas” provides a 1 (one) year printing/engraving guarantee for plastic, RPET, wood, bamboo, coconut, metal, aluminum, etc. materials, from the moment the order is made.

5.4.2. The fact of the date of the order is confirmed by the electronically prepared tax invoice, which serves as the proof of purchase of the Goods and the date of the warranty report.

5.4.3. Regardless of the date on which the Buyer collects or receives the Product/Order, the warranty for all textile goods becomes effective from the moment of their production, respectively from the moment when the final document is created for the Order and it is considered complete.

5.4.4. Plastic, wood, bamboo, metal, etc. The printing/personalization guarantee did not cover:

5.4.4.1. For a broken product, after receiving the product, which is in accordance with 3.1.13., 3.2.21., 3.3.14. points;

5.4.4.2. For domestic wear and tear of the product (manually caused everyday scratches, defects, dirt, paint, damage to personalization, corners, etc.);

5.4.4.3. On non-observed parameters of washing and use (e.g. inappropriate/inappropriate washing and care of goods, use of inappropriate washing and care products, etc. for personally caused defects).

5.4.4.4. In some cases on stress balls, various PVC surfaces. For sporting goods, especially glossy product coatings.

  1. Right of refusal
    6.1. Terms of use of the right of refusal
    6.1.1. The Buyer, who is a consumer, has the right to withdraw from the purchase contract (unless it contains personalized goods) within 14 (fourteen) days without giving any reason, using the right of withdrawal, by notifying the Seller of the Buyer’s decision to withdraw from the contract. The Buyer cannot exercise this right if the Buyer is not a consumer, as well as the Cabinet of Ministers Regulation of May 20, 2014 No. 255 “Rules on the distance contract” in the cases mentioned in point 22.

6.1.2. The Buyer has the right to reject the product without printing or other personalization, within 14 calendar days from the moment of receipt of the Product or the moment of Delivery, by sending the Seller a rejection letter with the Right of Withdrawal form . The Buyer sends the refusal letter and form to the e-mail [email protected].

6.1.3. If the Buyer withdraws from the purchase contract while the product has not yet been delivered, the Buyer must inform the Seller about it by writing to [email protected]. The buyer’s refusal is processed as a cancellation of the order, and in the case of a paid order, the Buyer is sent a Application form for payment return

6.1.4. In order to reject the product, the Product, which the Buyer rejects, must be undamaged, must not have lost the appearance of the goods (labels, protective films, etc. intact), and must not have been used. All returned Goods must have original tags, protective bags and the same accessories with which they were sold. The Goods to be returned must be in a neat original packaging in the same composition as the Buyer had purchased it. The gifts received for the Goods, if any, must also be returned together.

6.1.5. If the product does not comply with any of 6.1.4. the criteria mentioned in paragraph, the Seller has the right not to accept the product back or to reject the Buyer’s right of refusal.

6.1.6. The Buyer is obliged to hand over the Product to the Seller no later than 7 (seven) days after informing the Seller about the exercise of the right of withdrawal. All expenses incurred in connection with sending the product back to the Seller shall be borne by the Buyer.

6.1.7. The Buyer is obliged to return the Product (with prior agreement) to the company’s actual address with a clearly legible order number and contact information on the package – Bajāru street 18, Riga. In such cases, the transport costs for delivering the goods to the Seller’s address shall be borne by the Buyer.

6.1.8. In such cases, SIA “AR Sistemas” does not accept goods in parcel lockers, parcel lockers or parcel booths nearest to the company’s address. The goods must be returned directly to the company’s actual addresses, with one of the representatives of SIA “AR Sistemas” physically certifying their receipt.

6.1.9. The Buyer is responsible for delivering the Product to the Seller, providing packaging to protect the Product from damage during transport to the Seller. The Buyer is responsible for damage caused to the Product during transportation, if it was caused by insufficient product packaging.

6.1.10. After receiving the goods, the Seller evaluates the compliance of the Goods with its original condition.

6.1.11. If the Product has been used during the period of exercise of the right of withdrawal, exceeding the limits necessary for its inspection and determining the characteristics, including to a greater extent, as could be done before purchasing the Product in a regular store, or the Product was returned without packaging (also damaged) or incomplete, thus reducing the value of the Product, the Seller has the right to calculate the value that the Product has lost and to deduct this amount from the original value of the Product.

6.1.12. After evaluating the Product, the Seller SIA “AR Sistemas” prepares a Credit Invoice for the returned Goods to the Buyer no later than within 14 (fourteen) days and returns the money to the Buyer’s account specified in the cancellation form within three to five working days of its preparation.

6.1.13. The right of refusal is entitled to use ONLY the Buyer who is also the Consumer and, accordingly, only the person who has placed the initial order, accepted these terms of use and thus signed the terms of the Distance Agreement. Also, within the right of refusal, money can be returned ONLY to the bank account from which the payment was made, thus ensuring only fair and transparent cash flow.

6.1.14. In the event that the order was placed by the Consumer, on whose behalf the invoice was paid by a third party, SIA “AR Sistemas” after receiving the refusal form and ascertaining this fact, will send the Buyer a separate application for the return of money, which must be additionally completed by the person making the initial payment and delivered signed to Bajāru street 18, Riga, or sent electronically to the e-mail [email protected], signed with a secure electronic signature on

6.1.15. The right of refusal is not valid in the following cases:

6.1.15.1. If the order is made with a Gift Card;

6.1.15.2. If packaged goods are purchased, which have been unpacked after delivery and are not suitable for return due to health protection or hygiene reasons;

6.1.15.3. baby clothes;

6.1.15.4. According to Cabinet of Ministers regulations No. 255 on Distance Contracts, clause 22.3. , The consumer cannot use the right of refusal if: o the product is made according to the consumer’s instructions or the product is clearly personalized;

6.1.16. The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that “the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal”. The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the product is damaged, by neglecting the product during use or by not following the instructions in the manual, if the product’s original packaging is lost or if its packaging is significantly damaged.

  1. Buyer’s rights and obligations
    7.1. The buyer has the right to purchase goods and order services at www.idejudruka.lv in accordance with the procedures specified in these Terms.

7.2. The buyer has the right to cancel the order in accordance with the procedures specified in these Regulations.

7.3. The buyer has the right to withdraw from the Agreement in accordance with the procedures set forth in these Regulations.

7.4. The buyer has the right to exchange or return the purchased goods in accordance with the procedures set forth in these Regulations.

7.5. The buyer has other rights defined in these Terms, the Privacy Policy, the terms of use of www.idejudruka.lv and the legal acts of the Republic of Latvia.

7.6. The buyer undertakes to provide only correct and complete information in the purchase form. If the information specified in the registration form changes, the Buyer is obliged to update it immediately.

7.7. The buyer undertakes to use the online store honestly and correctly, not to harm its work or stable operation. If the Buyer does not comply with this obligation, the Seller has the right to limit, stop (terminate) the Buyer’s ability to use the online store without prior notice, and the Seller is not responsible for any related losses of the Buyer.

7.8. The buyer is obliged to pay for the ordered Goods and accept them in accordance with the procedures set out in these Terms.

7.9. Despite the obligations stipulated in other clauses of the Terms, the Buyer undertakes to inspect the Product before starting to use the Product (including before assembling it, assembling, etc.) and making sure that the Product received is the one the Buyer ordered.

7.10. The buyer is obliged to comply with other requirements provided for in these Terms and legal acts of the Republic of Latvia.

7.11. The Buyer, using the Internet site www.idejudruka.lv, must fulfill his obligations, comply with the Terms of the Distance Agreement, the Privacy Policy and other provisions clearly indicated at www.idejudruka.lv, and the Buyer must not violate the legislation of the Republic of Latvia.

7.12. The buyer must pay for the ordered goods or services and accept them in accordance with the procedures specified in these Terms. If the Buyer chooses to receive the goods in the Store, the Buyer must pick them up in the selected Store within the time limit specified in the Regulations.

  1. Liability
    8.1. The buyer is responsible for illegal activities performed using www.idejudruka.lv

8.2. The buyer is responsible for the actions performed using the online store, including, but not limited to, the correctness of the data provided in the purchase form. The buyer assumes responsibility for the consequences caused by errors or inaccuracies in the data provided in the registration form

8.3. When filling out the purchase form in the online store, the Buyer is responsible for storing and (or) transferring his login data to third parties. If the services provided in the online store are used by third parties who have connected to the online store using the Buyer’s login data, the Seller considers such a person a Buyer and the Buyer is responsible for all actions of such a third party performed in the online store.

8.4. The Seller, insofar as it does not conflict with the applicable laws, is exempted from any responsibility in cases where losses occur because the Buyer, disregarding the Seller’s recommendations and his own obligations, did not familiarize himself with this Distance Agreement, these Terms and the Privacy Policy and others specified in the Terms documents, although such an opportunity was provided for it.

8.5. The Buyer is obliged to ensure the secure storage of his connection to the online store data and not to disclose them, as well as to ensure that the data is known only to himself and the data is used only by the Buyer himself, as well as not to transfer or in other ways not to create an opportunity for other persons to get acquainted with this data or to use it . If you suspect that the login data could have been obtained by another person, you must immediately notify the Seller about it, as well as immediately inform the Seller about the violation or disclosure of the login data to the online store. All actions performed using the Buyer’s identification code are considered performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.

8.6. The parties are responsible for the violation of the Agreement concluded using the online store in accordance with the procedures specified in the legal acts of the Republic of Latvia.

8.7. In the event that the Seller violates the terms of these Terms, he is responsible for the damage or losses incurred by the Buyer as a foreseeable consequence of the violation of these Terms. Damage or loss is considered foreseeable if it is an obvious consequence of the Seller’s violation or if the Seller and the Buyer were aware of such damage or loss at the time of concluding the Agreement.

8.8. The Seller delivers the Goods only for household needs and personal use. The Buyer undertakes not to use the Goods for sale for commercial, business or resale purposes, and the Seller shall not be liable for any lost profits, business losses, operational disruptions or losses related to lost business opportunities of the Buyer.

8.9. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyers get to these websites using the indication in the Seller’s online store.

  1. The right to amend the rules
    9.1. The seller reserves the right to amend these Terms, including but not limited to:

9.1.1. amendments to the payment terms;

9.1.2. amendments to the applicable legislation;

9.2. Every time, when ordering the Goods, for the purpose of concluding the Agreement between the Seller and the Buyer, the version of the Terms that will be valid on the day of the conclusion of the Agreement will be valid.

  1. Personal data processing
    10.1. By entering the necessary information when placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer’s order and carry out its processing and production of goods in accordance with the requirements of regulatory acts. By entering information, the Buyer agrees that notifications related to the processing of the Buyer’s order will be sent to the specified e-mail address.

10.2. The Seller processes the Buyer’s personal data in accordance with the Privacy Policy Considering that the Privacy Policy contains important terms of the Terms, we recommend that the Buyer read them carefully and make sure that all the provisions of the Privacy Policy are understandable and acceptable to him.

  1. Other provisions
    11.1. The user of the website www.idejudruka.lv must always act in accordance with the procedures indicated on the website www.idejudruka.lv and these Terms.

11.2. The information posted on the website www.idejudruka.lv may not be misused. The services offered on the website may only be used in accordance with the current regulatory enactments.

11.3. SIA “AR Sistemas” has the right to suspend or terminate the provision of services if compliance with the terms of use of the website www.idejudruka.lv is not ensured during the order.

11.4. SIA “AR Sistemas”, finding errors and/or inaccuracies in product prices or descriptions on the website www.idejudruka.lv, has the right to unilaterally cancel the Distance Agreement until the payment for the specific product has been credited. As an exception, the distance contract of SIA “AR Sistemas” can be canceled in cases where the distance contract was concluded with malice of the other party, or with fraud, or with pressure; due to defects in the ordered goods; due to excessive loss suffered by either party; due to late payment of goods and in other cases specified in regulatory acts.

11.5. In connection with the services used, SIA “AR Sistemas” has the right to send notifications, reminders about started but unfinished services and other information to the entered electronic e-mail address with the aim of improving the quality of service provision. Likewise, SIA “AR Sistemas” has the right to send information, including in the form of direct calls, about news, promotions and discounts of www.idejudruka.lv and SIA “AR Sistemas” cooperation partners. You have the right to opt out of receiving any news by editing this information in your user profile, unsubscribing from receiving news, clicking on an e-mail link or sending information to the e-mail: [email protected].

  1. Intellectual property
    12.1. The IDEJU DRUKA brand with its visual identity and combination of words is a trademark registered at the Patent Board of the Republic of Latvia, belonging to SIA “AR Sistemas” and according to the registered structural unit www.idejudruka.lv

12.2. The content of this website, such as text, graphics, images, trademarks, service marks, logos and other materials, is protected by copyright and other intellectual property laws in the Republic of Latvia and Europe, and it belongs to SIA “AR Sistemas”.

12.3. Unauthorized use of this content may violate copyright, trademark and other laws.

12.4. You may not sell, modify, reproduce, display, publicly display, distribute, create derivatives, or otherwise exploit in any way the content of this website for any public or commercial purpose. Use of the content of this website on another website or in a networked computer environment for any purpose is prohibited.

12.5. The website www.idejudruka.lv displays the content and description of goods and other information that is the property of SIA “AR Sistemas”.

12.6. The use of the website www.idejudruka.lv does not grant any property rights to the content to which you have the right to access. It is forbidden to use the content of the information posted on the website www.idejudruka.lv, unless there is permission from the owner of this content or other type of permission in accordance with the law. These rules do not grant the right to use any brand or logo included on the website www.idejudruka.lv. It is forbidden to remove, make unintelligible or change statements that are visible on the website www.idejudruka.lv or are provided through the website www.idejudruka.lv.

12.7. By agreeing to these terms, you confirm that it is understood that it is not allowed to use the IDEJU DRUKA brand or the word combination www.idejudruka.lv in similar combinations of words or on other websites as part of a product, service, domain or company name, and it is not allowed to or authorize to perform actions that do not comply with SIA “AR Sistemas” exclusive rights to IDEJU DRUKA as a trademark, during the legal relationship.

  1. About the terms of use of the website www.idejudruka.lv and the Distance Agreement
    13.1. These Regulations have been developed in accordance with the legislation of the Republic of Latvia.

13.2. The laws of the Republic of Latvia are applied to relations arising on the basis of these Terms.

13.3. In the event that one of the clauses specified in these regulations becomes invalid, it will not affect the rest of the regulations.

13.4. Any disputes arising from these terms or services or related to them will be dealt with in accordance with the procedure established by the legislation of the Republic of Latvia.

13.5. All intellectual property rights regarding the website www.idejudruka.lv belong exclusively to SIA “AR Sistemas”. In the event of a violation of these rights, the guilty person shall be held liable as stipulated in the regulatory acts, and shall also be fully responsible for all damages that have been or may be caused to SIA “AR Sistemas” and third parties.

13.6. For information on how to contact SIA “AR Sistemas”, see the “Contacts” section of the website www.idejudruka.lv.